Document Express
For urgent business letters, legal agreements, certificates, and commercial contracts up to 2.5 kg. Minimal paperwork with exemption from standard commercial invoice duties.

Standard and Saver outbound services for documents, parcels, and commercial freight — customs handled before departure, scheduled airline linehauls, and door-to-door delivery worldwide.
Flexible speeds
Whether you are dispatching urgent contracts to London, high-value tech samples to Tokyo, or consolidated merchandise to Los Angeles, our export network provides the ideal balance of velocity and cost efficiency.
Shipment categories
Clear specifications and predictable parameters for documents, boxed parcels, and palletised commercial exports.
For urgent business letters, legal agreements, certificates, and commercial contracts up to 2.5 kg. Minimal paperwork with exemption from standard commercial invoice duties.
Individual parcels up to 70 kg and 120 cm length. Automatic digital commercial invoice creation, HS code classification assistance, and barcoded tracking labels.
Heavy commercial shipments up to 1,000 kg per pallet. Tail-lift collections, wide-body cargo allocations on scheduled flights, and bonded warehouse clearance.
Standard volumetric conversion factor (L × W × H in cm / 5000). Free packaging advice and branded corrugated supplies to prevent unnecessary dimensional air charges.
End-to-end journey
Four seamless milestones ensure full visibility and frictionless border transit from pickup to delivery.
1 Origin
Your local courier arrives at scheduled hours, scans your barcoded parcels, and uploads collection data immediately to the network tracking system.
2 Compliance
Our customs brokerage desk verifies item descriptions, HS codes, and invoices so electronic approval is secured before your shipment departs the tarmac.
3 Transit
Cargo travels via direct scheduled airline connections through our 5 regional hubs: Singapore, Hong Kong, Tokyo, Sydney, and Frankfurt.
4 Destination
Final dispatch to the recipient's doorstep with digital signature capture, timestamped GPS confirmation, and instant proof-of-delivery notice.
Coverage
Standard and Saver transit averages from our Asia Pacific gateway hubs.
1–2 Business Days. Daily direct linehauls between Singapore, Malaysia, Hong Kong, Japan, South Korea, Taiwan, and Thailand.
2–4 Business Days. Coast-to-coast linehauls to the United States and Canada with pre-filed electronic customs manifests.
2–3 Business Days. Direct wide-body freighter services routed through our Frankfurt gateway into 27 EU nations and Great Britain.
Frequently asked questions
For document shipments under 2.5 kg, only a SwiftSend express waybill is needed. For commercial goods and parcel shipments, a Commercial Invoice detailing the item descriptions, quantities, unit values, currency, and destination HS codes is required. Our platform helps you generate complete commercial invoices automatically during quote and booking.
You can choose between Delivered Duty Unpaid (DDU) where the recipient settles import VAT and duties upon arrival, or Delivered Duty Paid (DDP) where you as the sender pre-fund the customs fees on your monthly SwiftSend account for a seamless recipient experience.
In major metro areas across Singapore, Hong Kong, and Malaysia, standard pickup bookings placed before 3:00 PM are collected the same afternoon and processed for evening flights. Corporate account holders can arrange scheduled daily dock collection times up to 6:00 PM.
Section II lithium ion batteries contained in equipment (e.g. laptops, smartphones) are accepted with proper IATA labels and shipper declarations. For hazardous materials or restricted commodities, our dedicated dangerous goods team can evaluate your SDS documentation.
Book your outbound shipment
Calculate your export rates in seconds or talk to our logistics team to set up a corporate volume account.