Supplier Pickup Desks
We arrange collections directly with overseas factories and trading houses across 190 countries, communicating in the supplier's local timezone and language.
Inbound Logistics 190 Origin Countries · Door-to-Door Delivery
Import Express.
Bringing international merchandise and supplier orders home. We coordinate pickup at overseas factories, handle inbound border brokerage, disburse customs duties, and deliver directly to your dock.
Control your procurement
Inbound procurement on your terms
Tired of unpredictable shipping charges from foreign suppliers? With SwiftSend Import Express, you control the courier account, track the flight status in real time, and receive one transparent invoice covering freight, customs brokerage, and local duties.
- Origin Supplier Coordination: Our local country offices contact your foreign manufacturers to arrange collection and inspect packing.
- In-House Inbound Customs Clearance: Documentation processed electronically while cargo is airborne for immediate release upon touchdown.
- Single Consolidated Billing: No hidden forex markups or surprise terminal handling charges — all fees itemised in your local currency.
Inbound capabilities
Complete inbound control for businesses
From single component prototypes to bulk supplier distribution, manage your entire supply pipeline through one dashboard.
Customs & Duty Disbursement
Our licensed customs brokerage team classifies HS codes, files import declarations, and disburses GST/VAT directly to customs authorities to prevent dock holds.
Multi-Supplier Consolidation
Order from multiple vendors in Shenzhen, Tokyo, or Milan and have shipments consolidated into one air shipment at our regional hub to drastically lower freight costs.
Direct Dock Receiving
Deliveries can be routed to your main distribution facility, third-party logistics (3PL) warehouse, or split between regional branches upon domestic arrival.
The inbound process
How your inbound shipment travels home
Total oversight from foreign supplier collection to delivery at your receiving door.
1 Booking
Origin Request
Enter your supplier's contact details into our portal. We generate shipping labels and dispatch a local courier to collect the cargo abroad.
2 Linehaul
Air Transit & EDI
While the aircraft is en route, electronic data interchange (EDI) transmits commercial invoice data ahead to destination customs authorities.
3 Clearance
Pre-Clearance Release
Pre-cleared parcels bypass bonded quarantine areas instantly upon landing, eliminating standard terminal storage fees.
4 Delivery
Final Handover
Delivered to your receiving bay with digital proof of delivery and an immediate automated notification sent to your procurement team.
Global origins
High-frequency inbound procurement lanes
Reliable daily linehaul schedules connecting key manufacturing hubs.
China & Greater China
1–2 Business Days. Collections across Shenzhen, Guangzhou, Shanghai, Ningbo, and Taipei with expedited clearance into Southeast Asia.
Japan & South Korea
1–2 Business Days. Same-day collection in Tokyo, Osaka, and Seoul with overnight flights into ASEAN hubs.
Europe & North America
2–4 Business Days. Scheduled linehaul connections from German manufacturing centers, the UK, and major US commercial gateways.
Frequently asked questions
Import Express Questions
For standard consumer and commercial merchandise under statutory threshold limits, a general business entity registration (such as a Singapore UEN or local tax ID) is sufficient. For controlled commodities like medical devices, pharmaceuticals, or food products, our brokerage desk helps you file the appropriate agency permits.
To prevent parcels from being held at customs, SwiftSend disburses the required import duties, excise taxes, and GST on your behalf directly to customs authorities. The exact amounts are then billed to your monthly account without inflated brokerage markups.
Yes. Our supplier dispatch portal sends your supplier a secure email link with pre-generated waybills and pickup dispatch slips. Your contracted pricing and payment terms remain completely confidential.
Our origin operations desk inspects paperwork upon physical collection. If item descriptions or HS codes are missing or unclear, our team contacts you immediately to amend the documentation before the freight is uplifted, preventing expensive customs fines at the destination border.
Take control of inbound shipping
Streamline your supplier imports
Get a comparative rate quote for your regular inbound lanes or arrange a one-off import collection today.